Originally published on Expanding Boundaries International (Blog.ExpandingBoundaries.org)

A couple of weeks ago, I had the opportunity to present at a national nonprofit tech conference held at the Baltimore Convention Center. I collaborated with two other presenters: Robert Kibaya  , who joined us virtually from Uganda, and Srinivasu Kavala, who joined me in person in Baltimore. Our topic was focused on addressing digital literacy in Africa and what individuals, businesses, and organizations worldwide can do to bridge the digital divide on the continent.

During our presentation, we covered several aspects of digital literacy, shared our experiences, and discussed strategies for tackling the challenges head-on. The insights we gained, particularly from our diverse backgrounds, led to some intriguing conclusions that underscored the importance of holistic solutions rather than isolated efforts. Here’s what we learned and shared.

1. The Complex Challenge of Digital Literacy

One of the topics I emphasized in the presentation was how digital literacy in Africa cannot be addressed in isolation. For many, the challenges go far beyond access to technology or the internet. While it’s easy to assume that providing laptops, internet connections, or mobile devices will solve the problem, the reality on the ground is far more complicated.

Take, for instance, the average income in many African countries versus the cost of technology. A laptop or smartphone may cost several months’ worth of wages, not to mention the recurring expenses of internet access or electricity. Beyond affordability, there are more systemic issues to consider, such as limited access to proper education, low-quality infrastructure, unstable electricity, and even basic necessities like food and clean water. How can we expect children to thrive in a digital learning environment when they face such barriers?

For example, when Expanding Boundaries International began working in Ghana in 2019, we quickly realized that the realities on the ground were far more challenging than expected. While we thought providing tools like computers, headphones, and internet access would be enough, it became clear that these resources were just the tip of the iceberg. There were other pressing needs, like access to proper clothing, functioning classrooms, and basic hygiene facilities. These seemingly unrelated factors deeply impact students’ ability to succeed in digital literacy programs.

2. A Community-Based Approach

One of the key takeaways from our session was the necessity of a community-based approach. Digital literacy efforts must be integrated into the broader context of the local communities they aim to serve. It’s not just about the technology; it’s about addressing the structural, educational, health, and social factors that intersect with digital learning.

For instance, during a summer camp we organized in Ghana in 2021, I saw firsthand what students were up against. Many came to the program hungry, some wore the same clothes for the duration of the camp, and the school lacked even basic facilities like bathrooms. For girls, particularly during their menstrual periods, coming to class was a significant challenge due to the lack of sanitary resources and privacy. These issues highlight why focusing solely on digital education without addressing the broader environment isn’t enough.

If we want to bridge the digital divide, we must approach it as part of a larger ecosystem. That means tackling food insecurity, improving healthcare access, and ensuring basic infrastructure alongside digital education. Only then can we create an environment where students can thrive.

3. The Role of Incentives and Recognition

During Srinivasu Kavala’s presentation, one of his suggestions that stood out during our panel discussion was the importance of recognition and incentive programs. He mentioned holding competitions like tech awards or “capture-the-flag” cybersecurity challenges to motivate students and professionals in Africa to tackle digital literacy issues. These kinds of initiatives not only raise awareness but also provide participants with the confidence and exposure needed to pursue further opportunities.

Robert from Uganda highlighted efforts by the Ugandan government to address digital literacy, noting incremental but impactful progress. While challenges remain, these kinds of initiatives show that change is possible when institutions commit resources and attention to the issue.

4. Barriers to Participation in Global Opportunities

Another point that struck me during the conference was posed by an audience member who asked why so few Africans submit research papers, applications, or proposals in response to global calls for participation. This question resonated because, again, the issue goes beyond a simple lack of interest. The barriers are often systemic.

For instance, a student or professional in a rural area might not even have access to a passport, and getting one may require traveling hours to a government office in a major city. Beyond acquiring a passport, they’ll need money for visas, flights, and accommodations. These logistical and financial hurdles often prevent participation long before the individual even considers submitting an application.

If we want to encourage higher participation in global opportunities, we must remove some of these barriers or offer alternative formats. Virtual participation, travel scholarships, and mentorship programs are all viable solutions to ensure that knowledge is not locked out by systemic obstacles.

5. Building Trust and Accountability

Another challenge we touched on during our conversation was maintaining trust and accountability when sending resources or funds to partners in Africa. While many individuals and organizations are dedicated to improving conditions on the ground, systemic corruption and economic hardships can strain even the most well-meaning partners.

One suggestion I emphasized was the importance of building lasting relationships and maintaining a strong on-the-ground presence. Visiting your partners and working alongside them, even once or twice a year, can make a huge difference. It allows you to understand the realities they face, build trust, and identify the resources they truly need.

For example, after our visit to Ghana during the summer camp, we realized that addressing digital literacy alone wasn’t enough. Since then, we’ve expanded our efforts to include supporting basic needs such as clothing, hygiene supplies, and educational materials. By doing so, we’ve strengthened our relationships with both the students and the community at large, ensuring that when they show up, they show out.

To sum things up, digital literacy in Africa is not just about technology; it’s about equity, opportunity, and empowerment. To tackle this challenge effectively, we must adopt a holistic approach that considers the unique and complex realities of the communities we aim to support. From addressing basic necessities like food and clothing to ensuring access to education and healthcare, every layer of support matters.

For those looking to contribute to digital literacy efforts in Africa, I encourage you to look beyond technology and take the time to understand the broader context. Invest in the community as a whole, engage meaningfully with local partners, and innovate solutions that remove systemic barriers. Only then can we create an environment where digital literacy can truly flourish.